About the Course
This workshop has been developed in partnership with Aboriginal community-controlled organisations to embed cultural safety and ensure that learning reflects Aboriginal ways of supporting individuals, families, and communities. It introduces the fundamentals of contemporary, strengths-based, and person-centred case management, with a focus on practical skills for engaging, assessing, planning, and working collaboratively with others.
Participants will explore how a culturally grounded approach to case management supports healing, empowerment, and connection to culture and community—key elements of effective and sustainable support practice.
Participants will learn to:
Identify and apply key elements of case management relevant to their role and context.
Conduct culturally safe, strengths-based assessments and develop collaborative case/support plans.
Facilitate appropriate referrals and build effective partnerships with other agencies.
Work alongside individuals and families to implement, monitor, and review plans.
Develop strategies for integrated, coordinated case management.
Reflect on current practice and create an action plan for continuous improvement.
Who should attend:Case managers, support workers, and practitioners across community services and health who are seeking to strengthen their foundational case management knowledge and skills within a culturally safe framework.
Adapted from here:
Effective Casework and Case Management Association of Childrens Welfare Agencies ACWA
Your Instructor
Sandy Rawson
Sandy Rawson is a highly experienced Clinical Psychologist, Director, and trainer who has spent more than 20 years working alongside children, young people, families, and communities across regional and remote NSW. Her training is shaped by deep clinical experience and a genuine commitment to building the confidence, insight, and practical skills of workers, caseworkers, practitioners, and professionals across the human services sector. Sandy brings extensive expertise in trauma, family violence, child safety, behaviour support, and healing through connection, and is known for delivering training that is engaging, reflective, evidence-based, and highly relevant to the realities of frontline work.
Bring this training to your workplace
Rawson Psychologists and Consultants will travel to deliver in house Core Training aimed at practitioners working with children in family violence including Psychology, Social Work, Case Work, Support Work, Education, Early Childhood, Health, Legal, Corrections and Juvenile Justice. Get in touch to discuss today.